COVID-19 Safety Plan

Wellbeing of Staff and Customers

Prompt customers to physically distance and perform hand hygiene on entry, where practical.

Customers will be physically distanced when visiting Beachside Emporium. Customers will checkin with COVIDSafe app or the COVIDSafe web checkin at the time of visit. Hand hygiene/hand sanitiser will be observed during entry.

Exclude staff and customers who are unwell.

We will be unable to allow customers or staff into our business if they are unwell.

Provide staff with information and training on COVID-19, including when to get tested, physical distancing and cleaning.

All staff have been briefed with information and training on COVID-19 including when & where to get tested, physical distancing and cleaning though out the business.

Make staff aware of their leave entitlements if they are sick or required to self-isolate.

Staff are aware of their leave entitlements, including if they are sick or required to self isolate.

Display conditions of entry (website, social media, entry points).

Our conditions of entry are included on our website, social media platforms and entry to our business.

Physical Distancing

Capacity must not exceed one customer per 4 square metres of publicly accessible space in in indoor areas in Greater Sydney and one person per 2 square metres in other regions (except for supermarkets, markets that mainly sell food, or grocery stores). Note: ‘Greater Sydney’ means Greater Sydney as defined by the Public Health (COVID-19 Restrictions on Gathering and Movement) Order (No 7) 2020.

Our capacity will not exceed one customer per 4 square metres.

Face masks must be worn by anyone 12 years and over in Greater Sydney, unless exempt.

Does not currently apply to our location.

Use separate doors or barriers to mark the entry and exit wherever practical.

We only have access through one door. We will ensure social distance when entering and exiting the business.

Allow customers to click and collect, or purchase over the phone and pick up, where reasonably practical. Encourage this option for vulnerable people.

We have established a click and collect system for our online customer orders, we also provide free local delivery within a 20km radius.

Reduce crowding wherever possible and promote physical distancing with markers on the floor in areas where people queue (such as at cashier terminals or for fitting rooms) or by visual cues, messages over loudspeakers or through staff monitoring.

We will ensure social distancing.

Ensure staff maintain 1.5 metres physical distancing (including at meal breaks and in office and meeting rooms), where reasonably practical.

Staff will maintain 1.5 metres physical distancing, where reasonably practical.

Assign workers to specific work stations, shopping zones or pay points where reasonably practical.

We will have 1-2 staff only per shift.

Stagger start times and breaks for staff to minimise the risk of close contact, where reasonably practical.

Start /Finish times will be staggered for staff where possible, to minimise the risk of close contact.

If physical distancing can only be achieved with fewer workers completing a task, allow for extra time rather than crowding, when this can be achieved.

We will have 1-2 staff only per shift.

Consider installing physical barriers in areas with high volume interactions with customers. For example, install plexiglass around counters.

We will install physical barriers in areas with high volume interactions with customers.

Review regular deliveries and request contactless delivery and invoicing where practical.

Contactless deliveries are being maintained for our business.

Try to manage delivery times to minimise the number of vehicles and people in loading dock areas. Designate a space where they can carry out their duties at a safe distance.

A designated space, offsite, has been established for all contactless deliveries.

Have strategies in place to manage gatherings that may occur immediately outside the premises, if crowding may occur.

We will manage any gatherings that may occur immediately outside of our business premises.

Put signs near lifts and passenger travelators directing customers and workers to maintain physical distancing wherever practical.

N/A

Hygiene and Cleaning

Adopt good hand hygiene practices.

We have good hand hygiene practices in place. Staff have access to an internal sink to wash their hands and hand sanitiser is provided in the business.

Limit the use of cash transactions by encouraging contactless payment options where possible.

We are encouraging all customers to use contactless payments.

Minimise contact with returned items and encourage staff to sanitise or wash hands after receiving and handling goods. Depending on the returned item, clean with a detergent or disinfectant wipe where practical.

All returns are managed offsite by one person. Gloves are used when handling goods for return. Disinfectant wipes are also used to wipe where practical.

Ensure bathrooms are well stocked with hand soap and paper towels or hand dryers.

Bathrooms are managed by the building supervisor. The bathrooms are well stocked with hand soap and paper towels for our staff.

The building is made up of 22 businesses and Managed by Susan Spence of First National Real Estate Kiama.

Have hand sanitiser at key points around the centre or shop, such as entry and exit points.

We have hand sanitiser at the reception desk for all customers and staff to use upon entry.

Indoor hard surface areas frequented by staff or customers must be cleaned at least daily with a detergent or disinfectant solution. Public bathrooms may need more frequent cleaning.

Indoor surfaces are cleaned daily and frequently. Vacuuming, disinfecting hard surfaces, door handles, including the POS device and Eftpos terminal.

Frequently touched areas and surfaces must be cleaned several times per day with a detergent or disinfectant solution or wipe. Such surfaces include doors, handles, point of sale devices, fitting room areas, counters and displays, kiosks, trolleys and lifts.

Indoor surfaces are cleaned daily and frequently. Vacuuming, disinfecting hard surfaces, door handles, including the POS device and Eftpos terminal.

Maintain disinfectant solutions at an appropriate strength and use in accordance with the manufacturers’ instructions.

Disinfectant solutions are stocked and used daily in accordance with the manufacturers' instructions.

Remove product testers or samples from public access.

Product testers are no longer displayed for public access.

Staff are to wear gloves when cleaning and wash hands thoroughly before and after with soap and water.

Gloves are provided for staff to use during cleaning. Staff are aware of hand hygiene required whilst working in the business and outside of the business.

In indoor areas, increase natural ventilation by opening windows and doors where possible, and increase mechanical ventilation where possible by optimising air conditioning or other system settings (such as by maximising the intake of outside air and reducing or avoiding recirculation of air).

Doors are open to increase natural ventilation.

Record Keeping

Employers should make staff aware of the COVIDSafe app and the benefits of the app to support contact tracing if required.

Staff are aware of the COVIDSafe app and the benefits of the app to support contact tracing if required. Customers will checkin with COVIDSafe app or the COVIDSafe web checkin at the time of visit.

Cooperate with NSW Health if contacted in relation to a positive case of COVID-19 at your workplace, and notify SafeWork NSW on 13 10 50.

Beachside Emporium will Cooperate with NSW Health if contacted in relation to a positive case of COVID-19 at our workplace, and we will notify SafeWork NSW on 13 10 50.

Beachside Emporium agrees to keep a copy of this COVID-19 Safety Plan at the business premises.